Other
For everything else: questions about online offers and press.
Where should I direct my wholesale enquiries?
Please submit an application by selecting Wholesale and Amenity Enquiry Form on our Contact Us page.
Due to the high volume of enquiries we receive, please be aware applications can take between three to four weeks to process. We thank you in advance for your patience.
What are your online offers?
Always-on:
Samples with every order
With every order, you will receive a bundle of selected complimentary samples from our skincare range with your order.
Gift Kits & Travel
Discover our range of curated kits for Skin, Body, Home and Travel that offer a reduction from the products' individual prices.
Complimentary Returns*
We hope that you continue to derive pleasure from our products, but understand if a product may not be suitable for you. Therefore, we accept returns within 30 days of purchase*.
*Please note that this is in accordance with our article "What is your returns policy?".
Notable:
We encourage you to sign up for our newsletter for our limited online offers that include:
- Discount bundles
- Gift with purchase
- Complimentary Shipping
- Online exclusive products and objects
What should I do If I'm having issues at check-out?
If you experiencing issues at checkout, please contact our customer service team and provide clear screenshots (including any error messages you are seeing).
Where can I direct my collaboration requests or press enquiries?
For all press related enquiries, please submit a Press and Marketing Enquiry form via the contact us page.