Orders and Delivery

What should I do if an item is missing from my order?

We're sorry that the package you received is incorrect. Please reach out to our consultants and provide them with the following information to speed up the process.

  • Order number (this can be found in your order confirmation)
  • The name of the missing product
  • Clear image of all product/s received in one photo

Our Customer Service Team will investigate and provide further information.

Cannot find what you are looking for? We warmly invite you to contact us.

Contact Us